Conference Services

Several services are available during GHC at the following locations:

Orange County Convention Center
9800 International Drive
Orlando, FL 32819
Phone: 407-685-9800
Toll Free: 800-345-9845

Hyatt Regency Orlando
9801 International Drive
Orlando, FL 32819
Phone: 407-284-1234

Orlando Area Information

The Orange County Convention Center is in the heart of Orlando’s tourism district surrounded by world-class dining, shopping, and entertainment.

Visit Orlando

Visit Orlando is the official tourism association for the most visited destination in the United States. To learn more about Visit Orlando and all the exciting tourist activities that make Orlando special, go to or call toll-free: 1-800-972-3304.

Coat & Luggage Check

A Coat & Luggage Check service will be conveniently located in the West Concourse Level 1 Lobby, next to Registration in Hall A. You can safely store your items while you enjoy the many activities at GHC.

You must collect your items by closing time each day. All property left after hours at the Coat & Luggage Check will be taken to the Bags, Inc. storage room by Bags employees. There will be a sign at the Coat & Luggage check-in location informing attendees of after hour instructions and the phone number to contact OCCC West Security Command Center (407-685-9828) for retrieval. is not liable for any loss or damage, or for the return of any items that were not retrieved during normal open hours.

Service Hours:
Wednesday, October 4                 7 a.m.—6:30 p.m.
Thursday, October 5                     7 a.m.—6:30 p.m.
Friday, October 6                          7 a.m.—6:30 p.m.

Scooter & Wheelchair Rental

If you need a scooter or wheelchair for any of the days of GHC, you can make a rental reservation prior to GHC from our official provider, Scootaround. You can make a reservation through our portal.

Reserve Now

You can also make a reservation and ask questions by contacting Scootaround at:


Special Note for Attendees: If you are attending pre-event activities at the Convention Center on Tuesday, October 3, 2017, and require a scooter or wheelchair, please call 888-441-7575 to reserve for pick up at the FedEx Business Center.

Internet Access

Free Wi-Fi will be available during GHC in public spaces, meeting rooms, and exhibit halls.

Printing Services

FedEx Office
Orange County Convention Center
9800 International Drive
Orlando, FL 32819

First Aid & Medical Assistance

There will be first aid available at the Orange County Convention Center in:

Med Room 1 – Located near W240
Med Room 3 – In Central Lobby (Hall WC)
Med Room 4 – Level 1 Lobby (below Hall WA)

There will be first aid available at the Hyatt Regency in the Blue Spring Room on the Convention Level.

The hospital nearest to the Orange County Convention Center is:

Dr. P. Phillips Hospital
9400 Turkey Lake Road
Orlando, Florida 32819

Speaker Ready Room

If you are speaking or presenting at GHC, you must check into the Speaker Ready Room no less than four hours before your session. We will provide the location of the Speaker Ready Room closer to GHC.

Lost and Found

If you lose any items at GHC, make sure to first check the Lost & Found booth on Level One of the OCCC.

Lost and found is managed by the Security Division of the Orange County Convention Center, who patrol the convention center 24 hours a day, seven days a week. Please call the respective concourse for any lost and found inquires.

West Concourse: 407-685-1119

All Gender Restrooms will designate specific restrooms on each level of the Orange County Convention Center and the Hyatt Regency Orlando as all-gender restrooms for attendees who feel more comfortable using those facilities.