Palak Shah is a social entrepreneur, a leader in the social movement for workers’ rights in the new economy, and a thought leader on the future of work. She serves as Social Innovations Director of the National Domestic Workers Alliance (NDWA), leading NDWA’s national strategy on raising market norms and standards, building scalable and sustainable business ventures, and partnering with the private sector. Palak is also the Founding Director of NDWA Labs, which experiments with how technology can improve job access and job quality for domestic workers.
Previously, Palak led strategy and implementation of the Affordable Care Act at Wellmont Health System, and was a member of Massachusetts Governor Deval Patrick’s Administration budget team after serving as the Commonwealth’s Deputy Director of Performance Management. Palak is a Beck Visiting Social Innovator at Harvard Kennedy School’s Social Innovation + Change Initiative and has served as a Job Quality Fellow with the Aspen Institute.