Margaret is a Managing Vice President of Software Engineering for Messaging, Conversational AI, and Innovation Platforms at Capital One. She sets the technology strategy for Eno, Capital One’s assistant, as well as enterprise consumer messaging capabilities for email, push and SMS. She is also accountable for emerging digital payments and Capital One Labs, which is the incubator for innovation. Margaret is also a passionate advocate for closing the gap in women in technology as a member of Capital One’s Women in Technology initiative.
Margaret has been with Capital One for 20 years, in roles of increasing responsibility within Technology and Operations. She holds a bachelor's degree in Operations Research & Industrial Engineering from Cornell University and her master's and doctoral degrees from Lehigh University in the same field. Prior to joining Capital One, she spent three years as an Assistant Professor at the University of Virginia, in Systems Engineering. Her research interests have been varied, but always along the common theme of using technology to solve complex business problems. Margaret is a board member of CodeVA.org and the Computer Science Industrial Advisory Board at Virginia Commonwealth University.
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